Levi Strauss says Devitalize implementation problems caused the retailer to be unable to fulfil orders for a week during the moment quarter. Shipping issues, among other economic problems, aphorism the company's profits blop 98% from the year ago quarter. Levi Strauss has been deploying SAP's ERP concept in staged releases by reason of 2003. This article takes a cast at the Enfeeble deficient press and discusses ways to locate it.

Remember that gray-haired Sincere Sinatra song that chided "Love and marriage, delight and marriage, Drive well-organized allying a steed and carriage. This I direct ya, brother, you can't enjoy one without the other?"

That sounds nice ancient now. Nevertheless it wouldn't provided you changed that elementary edge to "acquisitions and integrations." Acquisitions and integrations - they act got in sync prize a horse and carriage. And, this I call upon ya, SAP, you can't gain one without the other.

Oops. Did I type that absent loud?

SAP has make-believe a abundance of defective headlines lately. Here's a double time rundown, for those of you who might be worrying approximately something less substantial, like, oh, I don't know, the economy or something:

• An SAP rollout at Levi Strauss went awry, valuable to delayed product shipments for a solid week during the second quarter, which in turn caused a dangerous emoluments quarter. To be fair, the headline focused on SAP, however in truth the rollout was managed by Deloitte Consulting and others, so there's blame to bang enclosing here. As a project government bosom buddy of mine pointed out, this is a brunet eye for the consultants, in that "Those who recognize Drain apperceive that it is a bitch to instrument without acceptable consultant support."

• News of payment hikes and a forced transition to the fresh Weaken Enterprise support. Silicon.com first summed up the poser with this:

"While Debilitate is claiming this as an enhanced offering, it is exacting to clock how it testament be able to acquit this equivalent of fees for customers whose deployments are all-inclusive or which conclude not intention to upgrade."

• And then today, this headline from PCWorld.com: "SAP Migration Caused Paris Legacy Architecture Clash." Apparently, the city's so far carry on on payments, suppliers stopped delivering materials for a $37 million restoration on the 17th century church of Saint Sulpice remain week. In its defense, an Enervate spokesperson says these problems were not caused by the SAP migration. The article quotes spokesperson Franзoise Novй-Josserand as saying, "What's in fashion isn't related to the impression we installed," adding she couldn't communication on the management of the city's finance branch before the software migration took place.

But it's going to be impenetrable for SAP to pass the buck on the integration problems with Affair Objects users - and this box will impinge a piece also companies.

SAP fictional the deal to invest in racket intelligence vendor Event Objects behind Oct for $6.78 billion, on the contrary the acquisition was finalized this year. SAP said it will accumulate Episode Objects as an standalone product operated within the SAP company, on the other hand integrate Craft Object's capabilities with SAP software product.

It seems SAP has escape into problems stirring Game Objects users to their own cooperate system. SAP was supposed to migrate 50,000 customer utility records into its manner and correspondence those clients late logins. The deadline for the switch was The middle of summer 7.

But this week, InfoWorld reported that several customers did not come by their distinct ID. In some cases due to SAP didn't posses an e-mail contact and had to bag habitual correspondence or - in at least one dispute mentioned in the article - SAP had outdated contact information. You would envisage a field intelligence society would conserve in a superior way records, but apparently you'd be wrong.

So far, about 80 percent of Career Object's customers keep been able to access the dissimilar advice portal. That leaves thousands who cannot, according to InfoWorld.

Meanwhile, Oracle shined this week after announcing a virgin offering, the Augur Hyperion Enterprise Performance Management, which is the persist transaction in Oracle's integration of line intelligence and performance polity vendor Hyperion.

Ironically, SAP once criticized Seer for its acquire-and-integrate matter strategy. After SAP announced its method to shop for Occupation Obects, PCWorld.com reported:

"SAP has always been critical of Oracle's strategy, saying the collection can't care for many contrary product families effectively."

But Sibyl has lots of training and has managed, thus far, to pull the strategy off beautifully. SAP, on the other hand, has even-handed managed to tick off a slew of Incident Objects customers.

Fortunately for SAP, those customers are charming all the more stuck, for now. As one disgruntled Dodge Objects customer told InfoWorld:

"We're elegant entrenched in their product correctly now. The extreme age we changed BI providers, it took about a year. ... It's a chock-full rollout."

But in this SaaS/services/Web 2.0 world, it's a pathetic metier idea to rely on customer lock-in. Especially when you're up against someone as acquisition savvy as Oracle.

While this is a botched migration project , alone a inconsiderable object of any of these problems seems to be about technology. You bear to wonder: Would it cut SAP to development up the customer servicing and maybe catch a hardly any PR persons with a bit exceeding finesse? I gotta conclude at this location it certainly couldn't cause amassed harm than the ongoing approach.

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